Contact HealthSpring
When you have questions, HealthSpring is here to help you find answers.
Need help finding the right plan?
Call us at
8 a.m. – 8 p.m., 7 days a week
Contact Quick Links
For Shoppers
Medicare Advantage Plans
Oct. 1- Mar. 31: 8 a.m.-8 p.m. local time, 7 days a week.
Apr. 1- Sept. 30: 8 a.m.-8 p.m. local time, Monday-Friday.
Medicare Prescription Drug Plans
1-855-980-3091 (TTY:711)
Oct. 1 -Mar. 31: 8 a.m. - 8 p.m. local time, 7 days a week.
Apr. 1 - Sept. 30: 8 a.m. - 8 p.m. local time, Monday - Friday.
Medicare Supplement and Supplemental Health Insurance Plans
8 a.m. - 11 p.m. ET, Monday - Friday.
For Medicare Plan Members
Medicare Advantage Plan Members
Oct. 1 - Mar. 31: 8 a.m. - 8 p.m. local time, 7 days a week.
Apr. 1 - Sept. 30: 8 a.m. - 8 p.m. local time, Monday - Friday.
Messaging service used weekends, after hours and on federal holidays.
Medicare Advantage Plan Members in Arizona
Oct. 1 - Mar. 31: 8 a.m. - 8 p.m. local time, 7 days a week.
Apr. 1 - Sept. 30: 8 a.m. - 8 p.m. local time, Monday-Friday.
Messaging service used weekends, after hours and on federal holidays.
Medicare Prescription Drug Plan Members
8 a.m. – 8 p.m., 7 days a week
Medicare Supplement Plan Members
8 a.m. – 8 p.m. ET, Monday – Friday
Express Scripts Pharmacy
24 hours a day, 7 days a week
TTY users, call 1-800-716-3231
Accredo Specialty Pharmacy
9 a.m. – 8 p.m. ET, Monday – Friday, except holidays
TTY users, call 1-800-716-3231
For Supplemental Health Plan Members
Supplemental Health Insurance Plan Members
8 a.m. – 8 p.m. ET, Monday – Friday
For Group Medicare Plan Members
Group Medicare Advantage Plan Members
8 a.m. – 8 p.m., Monday – Friday
Group Medicare Advantage Plan Members (Arizona only)
8 a.m. – 8 p.m., Monday – Friday
Group Medicare Part D Plan Members
8 a.m. – 8 p.m., Monday – Friday
For Providers
Visit our Providers page.
For Employers
Visit our Employer page.
For Brokers
For Current Brokers
Visit our Broker page.
For Prospective Brokers
Medicare Advantage and Medicare Part D Plans
7 a.m. – 7 p.m. CST, Monday – Saturday
ARCMAPD@HealthSpring.com
Medicare Supplement and Supplemental Health & Life Plans
9 a.m. – 6:30 p.m. ET, Monday – Friday
ARCSHL@HealthSpring.com